Frequently Asked Questions

Q. We have an Irrigation plan, can you let us know what products we require and price them.
A Yes we can make a list of the products from the plan and price these for you. All you need to do is scan the plan and email it to, (you can also post a copy to us)

Q. Can I pay via credit card.
A. Yes with accept Visa and Mastercard.

Q. There are products that I require and they are not on your site, can you help?
A. Yes we can either put the products on the site or send pricing and details to you directly. 

Q. Do you have a shop or show room to have a look at the products.
A. Yes we do, we have a store in Mount Maunganui and you are welcome to come anytime during normal working hours.

Q. How can I be sure that I will receive what I ordered and that it will be good quality?
A. If you have any problem with your order you can return it for a full refund, (if returned in good saleable condition)

Q. Is Irrigation Express a New Zealand based Company?
A. Yes, Irrigation Express is located in Mount Maunganui, Tauranga.

Q. Can I contact Irrigation Express via phone?
A. Yes, please call us on 07 575 6362

Q. How long does shipping take?
A. We generally ship within 24 hours on overnight couriers in the North Island and 2-3 days for South Island Delivers. If you require a quicker delivery please contact us and we may be able to organise this for you.

Q. Do you ship internationally?
A. Yes we do, just send us an email with which products you would like to order and we can let you know the final costs including shipping.

Q. I’m not sure which type or size I’m after, are you able to help me?
A. Definitely, that’s what we’re here for, just send us an email or call and one of our highly qualified Irrigation specialists they will offer any help or advice you need.